Returns Policy

If you’re not fully satisfied with your purchase, we offer a 7-day return policy from the date of delivery. Items must be returned in their original condition—unworn, undamaged, and accompanied by all original packaging, tags, certificates, and invoice.

Please note that custom-made, engraved, or personalized items are not eligible for return unless they arrive defective or damaged. To initiate a return, kindly contact our customer support team within 7 days of receiving your order. Once the returned item is inspected and approved, your refund will be processed to the original payment method within 5–7 business days.

Return shipping costs are the responsibility of the customer, unless the item received was incorrect or damaged. Please note that shipping charges are non-refundable.

At Frolic Jewels, your trust and satisfaction mean everything to us. Shop with confidence—purity and peace of mind guaranteed.